Polina L.

We did a complete pool remodeling with JG Bay Area Pools (including re-plastering with pebble finish, new tiles and coping) and we had a great experience with this company from start to finish! Jaime and his team been very professional, flexible, very nice and kind at every step of this big and stressful project! We actually hired JG Bay Area Pools after the demolition was done half way by another “respectable” company, with which we didn’t have a good experience and wanted to part ways, as they tried to add about $10K to already very expensive project for something we even didn’t agree to do.
Then fortunately we found Jaime and he just saved us! 🙂 He knows the industry very well, as he actually works in it (compared to other “fancy” companies, who just send you salesmen). Jaime and his team did a great job on our pool remodel, they did everything by the agreed scheduler and even faster.
The other great thing about working with Jaime was that he didn’t try to get more money by doing change requests at every little thing, but the opposite – Jaime was kind and generous, he even added several things, like tile diamonds at the steps and more glass pebbles into the mix. Jaime was also great with fixing cracks in the pool shell and we really appreciated that he been ready to discuss with us the best strategy to address the issues.
Another amazing thing about this company is that they actually respect the Warranty. Because of the heavy rains this year we had an issue with the hardscaping pushing on the pool coping, which caused the coping to detach. We been very upset that this happened to our new pool, but then Jamie came right away and told us not to worry, as they will fix it. It actually took the team quite a lot of time and efforts to do the fix, but they did it without any arguments or requests for additional payments. Great work ethics and professionalism!